The portal has no passwords of its own. You sign in with your Roblox account, and staff add a second step with an authenticator app.
Signing in
- Choose Sign in and then Sign in with Roblox.
- Log in on Roblox if you aren't already.
- Review what the portal is asking for and approve it. It asks for your Roblox ID and basic profile only.
- Roblox sends you back to the portal.
The portal never sees your Roblox password. Only ever enter it on roblox.com, and check the address bar first.
Your account becomes active once you're a member of Fort Red Sand. If you've only just joined, give the portal some time to read the group's members from Roblox, then try again.
Sessions last for seven days, and then you sign in again. If you're on a shared computer, use the sign-out button at the top of the portal when you finish.
Two-factor authentication
Two-factor authentication (2FA) means that someone who gets into your Roblox account still can't use your portal account without a code from your phone. Anyone with staff access has to use it.
Setting it up
- Install an authenticator app on your phone. Any standard app that gives 6-digit codes will work.
- Open Account in the sidebar and choose Security.
- Scan the QR code with the app.
- Enter the 6-digit code it shows.
- Save your recovery codes somewhere safe, such as a password manager. They're only shown once.
Signing in with a code
After Roblox sends you back, the portal asks for your code. Enter the current 6 digits from your app, or a recovery code. A code can only be used once, so if one is rejected, wait for the next.
After five wrong codes, the check locks for 15 minutes. Wait for that to pass, then try again carefully.
Sensitive actions
Everyday work only needs the code from sign-in. Sensitive actions, such as approving a rank change or changing someone's access, ask for a fresh code. That code lasts for an hour after your last sensitive action, so you won't be asked again and again during a busy session.
Recovery codes
Recovery codes are your way back in if you lose your phone.
- Each code works once.
- Enter one in the same box as a normal code.
- Generating new codes replaces the old ones, so the old ones stop working.
- Treat them like passwords, and never send them to anyone.
Keeping your account safe
- Nobody from Fort Red Sand needs your code. Staff will never ask for your 2FA code, recovery codes or Roblox password. Anyone who does is trying to take your account.
- Never share a screenshot of your codes or QR code.
- Don't share your account, even with someone you trust. Everything done under it is recorded as you.
- Protect your Roblox account too, with its own two-step verification.
Your data
What the portal holds about you is yours to see. Open Account, Your data:
- Download my data gives you a file with your account, groups, record, training, notices and what you've done in the portal. Secrets such as sign-in tokens are left out, and so is anything that protects other people, such as who reported you or discipline that hasn't been approved.
- Ask for a change sends the group owner a request to correct something, delete your data, or object to how it's used. You get an answer within 30 days, on the same page and in your notifications. Some records, such as discipline, cases and the audit log, may have to stay to protect others or keep the portal secure, and the answer will say so.
90 days after you leave Fort Red Sand, the portal deletes your email address, sign-ins, two-step setup and Discord and Google links by itself. Your group history stays as the group's records.
The portal only uses cookies it needs, such as the one that keeps you signed in, so there's nothing to accept. The Privacy Policy lists every one.
Common questions
It says I'm not eligible or my account isn't active. You need to be a member of Fort Red Sand on Roblox. Join the group, wait for the portal to catch up, and sign in again.
My code keeps failing. Check that your phone's clock is set automatically, because codes depend on the time.
I lost my phone and my recovery codes. Contact the group's leadership, who can pass it to an admin. Expect them to confirm who you are first.
I changed my Roblox username. Nothing breaks. Your account is tied to your Roblox ID, which never changes, and your new name will follow.
It sent me to a page called Finish setting up your account. Your rank or unit needs an email address or a linked Discord before you carry on. See Email and what your account needs.